Your privacy is our priority. This document clearly explains how kaki33 collects, uses, stores, and protects your personal information each time you use our platform.
Kaki33 values the privacy of every user on our platform. This Privacy Policy was established to fulfil our obligations under Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
By using the kaki33 website, registering an account, downloading our mobile app, or using any of our services, you agree to the collection and use of your information as described in this document. If you do not agree, please discontinue use of our platform.
Kaki33 collects personal information through various means — during registration, during platform use, and through automated technologies such as cookies. The type of information we collect depends on how you interact with our platform.
| Data Category | Data Examples | How Collected |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, bank name, transaction history | Deposit and withdrawal processing |
| Usage Data | Games played, total wagering amount, session duration | Platform automated systems |
| Technical Data | IP address, device type, operating system version, browser | Cookies, server logs |
| Communication Data | Live chat records, support emails, feedback | Customer support interactions |
The personal information we collect is used for specific and legitimate purposes. kaki33 will not use your data for any purpose other than those stated below without obtaining your consent first.
Kaki33 understands the importance of your privacy. We only share personal information in specific, limited circumstances as outlined below. In all cases, we ensure that recipients of your data adhere to data protection standards equivalent to our own.
We share your information with:
Kaki33 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
Your data is stored on secure servers protected with 256-bit SSL encryption. Access to users' personal data is restricted to staff who require it to perform their job responsibilities, and all access is logged and monitored.
Retention Period: kaki33 retains personal data for as long as your account is active and for the period required by law after account closure. Financial transaction data is retained for a minimum of 7 years for regulatory compliance purposes.
Kaki33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the kaki33 platform.
Under Malaysia's Personal Data Protection Act 2010, you have several rights regarding the personal data held by kaki33. kaki33 is committed to fulfilling these rights in a transparent and timely manner.
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request a correction.
Under certain circumstances, you may request that your personal data be deleted from our systems.
You have the right to object to the processing of your personal data for direct marketing purposes.
You may request your data in a machine-readable format for transfer to another service.
In certain situations, you may request that we restrict the processing of your data.
The kaki33 platform is strictly for users aged 18 years and above. We do not intentionally collect or store personal information from individuals under the age of 18.
If we find that we have unintentionally collected personal data from someone under the age of 18, we will take immediate steps to delete that information from our systems and close the relevant account.
The kaki33 platform may contain links to third-party websites or services — specifically game provider sites or payment gateways integrated with our platform. This Privacy Policy does not apply to those third-party websites or services.
Each third-party website has its own privacy policy governing the collection and use of their users' data. kaki33 is not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit.
Kaki33 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our service practices, new legal requirements, or improvements to how we protect user data.
Any significant amendments will be communicated to registered members via in-platform notifications or email. The "Updated" date at the top of this document always reflects the latest version of the Privacy Policy in effect. Continued use of the kaki33 platform after the amendment effective date constitutes acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how kaki33 handles your personal data, our team is ready to assist.
The fastest way to reach us is via live chat available directly on the kaki33 platform or our mobile app — our support team is on duty 24 hours a day, 7 days a week and will respond to privacy-related enquiries promptly.
Live Chat
Available 24/7 on the kaki33 platform — the fastest way to reach us.
Support Email
[email protected] — response within 24 working hours.
We don't just write a pretty privacy policy — we back it with real technology and procedures every single day.
All data transmitted between your device and kaki33 servers is protected with bank-grade encryption — no outside party can intercept your information.
Only staff with specific authorisation may access user data, and every access is automatically logged and monitored by our security system.
Kaki33 fully complies with Malaysia's Personal Data Protection Act 2010 — your rights as a user in Malaysia are protected and respected.
Credit and debit card details are not stored in the kaki33 system. All payments are processed through an integrated payment gateway that is PCI-DSS compliant.
Kaki33 does not sell, rent, or trade your personal data to advertisers or third parties for marketing purposes without your explicit consent.
Kaki33's data security systems and procedures are regularly assessed by independent experts to identify and address any vulnerabilities before they can be exploited.